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InstaRide

Also available in Arabicالعربية

Community guidelines

Version 1In force from 1 October 2026

1. Mutual respect

We expect riders and captains to treat each other with respect, without harassment, violence or discrimination on grounds of sex, religion or origin.

2. Safety first

  • Wear your seatbelt; you and your captain follow the traffic rules.
  • Share your trip with family when you need to.

3. Being on time

Be at the pickup on time, and tell your captain in the app if you are late. Captains arrive at the time shown or tell the rider.

4. The vehicle and belongings

Keep the vehicle clean, and do not carry dangerous or illegal items.

5. Reporting

Report any breach from the trip details in the app. We review every report and keep the reporter's identity confidential. To contact us:

our contact page